feratel media technologies AG, headquartered in Innsbruck, is the tourism total solution provider. Our goal is to provide our customers – from entire tourist regions and ski resorts to small hotels – with comprehensive and individually designed solutions for strong tourism. We accompany the (potential) guests with our products and solutions on the entire customer journey.
With 12 locations in 8 countries (Austria, Germany, Switzerland, Italy, Spain, Czech Republic, Slovakia and Bulgaria) and distribution partners in the Netherlands and France, we are present throughout Europe.
Our business activities are divided into three main areas: Telecommunications (TELE), Information and Reservation Systems (IRS) and Media. The synergy of the three divisions is of great importance.
Telecommunications
In the area of telecommunications (TELE), we offer live HD panoramic images streamed worldwide from over 1,000 cameras in addition to classic panoramic television broadcast on TV stations throughout Europe. These streams are accessible via various platforms, destination and portal sites, as well as via numerous apps on smartphones and via Connected TV. We also integrate popular weather panorama images into hotel channels and digital signage systems.
Information and Reservation System (IRS)
Our Information and Reservation Systems (IRS) division serves over 4,000 destinations. We offer products to serve all relevant sales channels online and offline and to optimize the entire tourism process with the help of technology. Our destination management system Deskline forms the basis, complemented by products such as ExpertClient, WebClient, GästeCard (Guest Card), the digital vacation companion and channel manager, to name just a few. Once again, we are the market leader with our fully digitalized guest registration system. Al (Artificial Intelligence) based products on knowledge graph technology such as chatbots or Open Data Hubs as well as business intelligence tools for data analysis round off the IRS product range.
Media
As for the area of media, our portfolio comprises products and services from sitour's subsidiaries. This includes analog and digital information, safety and orientation systems for ski resorts as well as the marketing of diverse advertising spaces. More than 1,000 regions in the alpine areas rely on sitour, confirming our expertise in consulting, mountain railroads and winter sports as well as our technological edge. We also offer online products related to our panoramic images such as SocialWall in the area of engagement marketing as well as comprehensive digital signage solutions for various applications.
feratel media technologies AG is proud to offer innovation, quality and first-class service thus supporting our customers in their success in the tourism sector.